An introduction into the concepts of customer relations management for water services institutions An introduction into the concepts of customer relations management for water services institutions
Guidelines for economic regulation of water services in South Africa Guidelines for economic regulation of water services in South Africa
Feasibility of water fluoridation for South Africa Feasibility of water fluoridation for South Africa
Occurrence and source of Cryptosporidium and Giardia in catchment areas and waste water works Occurrence and source of Cryptosporidium and Giardia in catchment areas and waste water works
Women and water: How is gender policy working on the ground? Women and water: How is gender policy working on the ground?
Application and testing of the WSSCC indicator toolkit for water and sanitation achievements Application and testing of the WSSCC indicator toolkit for water and sanitation achievements
Characterisation and chemical removal of organic matter in South African coloured surface waters Characterisation and chemical removal of organic matter in South African coloured surface waters
Women and water: How is gender policy working on the ground? Women and water: How is gender policy working on the ground?