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Benchmark is a
newsletter that reports on the progress of an ongoing pilot project
aimed at testing, refining and implementing the
benchmarking process and methodology in the Water
Services sector.
The original research project resulted in the
development of the
Benchleak Software and
User Manual.
Each edition of the newsletter is available (in full)
in Adobe pdf format. For further information, contact
the WRC Editor:
newsed@wrc.org.za
or the author, Philip Pybus:
philipp@icon.co.za
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Benchmark Newsletter 