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Social franchising partnerships for operation and maintenance of water services: lessons and experiences from an Eastern Cape pilot
Expanded Title:Year after year, the operation and maintenance of too much of South Africa’s water services infrastructure has been found to not comply with the required standards. Breakdown of service delivery is too often the outcome. . The primary objectives of the Butterworth schools sanitation and water servicing pilot project was the demonstration of the suitability of social franchising partnerships under these circumstances, and the development of a model which can be used for rolling out similar services to the rest of the more than 4000 rural schools across the Eastern Cape. These objectives were successfully achieved. The pilot was extended to the pit-emptying of 400 household toilets for the Amathole District Municipality. This was also completed successfully. In short, the franchising partnerships concept, as it has been applied in the Eastern Cape pilot, has been an unqualified success in terms of the quality and reliability of service delivered.
Date Published:01/05/2013
Document Type:Research Report
Document Subjects:Drinking water - Water supply, Wastewater Management - Domestic, Sanitation - Waterborne sanitation
Document Format:Report
Document File Type:pdf
Research Report Type:Technical
WRC Report No:TT 564/13
ISBN No:978-1-4312-0416-8
Authors:Wall K; Ive O
Project No:K5/1952
Originator:WRC
Document Size:1 813 KB
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